In response to yesterday’s announcement, the energy sector has united in a call for stronger support for UK households struggling to pay their energy bills.
Energy suppliers across the UK have agreed to stop forcing vulnerable households onto prepayment meters after energy security secretary Grant Shapps called for an investigation into the issue.
Business and Energy Secretary Grant Shapps has called on energy suppliers to stop force fitting prepayment meters with many doing “nowhere near enough” to support vulnerable customers.
New research published by Citizens Advice has found that 2022 saw 3.2 million people cut off from their energy supply due to being unable to top up their prepayment meter as the cost-of-living crisis continues to devastate UK households.
Ofgem has moved to protect consumers from the cost of supplier failures, with the potential introduction of capital adequacy requirements and renewable obligation (RO) receipts.
Citizens Advice has found that digitally disadvantaged consumers are at much higher risk of loyalty penalties and could be left behind by service changes in the energy market.
Cornwall Insight has again raised its prediction for the upcoming price cap periods, with a typical household now expected to pay £4,266 a year for the three months to March 2023.
Energy bills increasing again in October could leave more than 14 million people in Britain unable to afford them, suggests a new report from Citizens Advice.
The government must manage the immediate cost of living crisis created in part by the energy crisis or risk losing political and public support for net zero policies, a new report from the Institute for Government has warned.
