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customer service
June 14, 2023
Ofgem orders E.ON Next to pay £5 million due to poor customer service
Ofgem has ordered E.ON Next Energy to pay £5 million in compensation for poor standards of customer service.
November 4, 2021
Octopus’ Kraken to deliver enhanced customer service operations in EDF deal
EDF is to move its five million customers onto Octopus Energy’s Kraken platform from the summer of 2023.
August 18, 2021
Good Energy further urges shareholders to reject offer from 'unfit owner' Ecotricity
Good Energy has once again hit back at Ecotricity as it today (18 August) publishes its response circular to Ecotricity’s offer of 340p per share.
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