Latest data from ElectraLink shows that the year of energy supplier "switching resurgence" ended with a 86% year-on-year (YoY) uplift in December 2023.
Energy regulator Ofgem has called on energy suppliers to use the pause in prepayment meter installations to consider whether any recent forced installations should be reversed.
Energy suppliers across the UK have agreed to stop forcing vulnerable households onto prepayment meters after energy security secretary Grant Shapps called for an investigation into the issue.
As part of Ofgem’s fourth “deep dive” into energy supplier standards, the energy regulator found all 17 of the UK’s largest energy suppliers to have weaknesses in consumer practices.
