Ofgem has moved to protect consumers from the cost of supplier failures, with the potential introduction of capital adequacy requirements and renewable obligation (RO) receipts.
Ofgem has made a statement calling on energy suppliers to ensure non-domestic customers are being supported and not taken advantage of amid the energy crisis.
Ofgem has ordered two suppliers to repay £800,000 in compensation to Feed-in-Tariff (FiT) customers that were charged an unauthorised administration fee.
The Energy and Utilities Alliance (EUA) has called on Ofgem to conduct a village-sized trial of using heat pumps to decarbonise homes. The trial, which would mirror the UK Government backed hydrogen village that is hoped to begin trial in 2025.
Citizens Advice has found that digitally disadvantaged consumers are at much higher risk of loyalty penalties and could be left behind by service changes in the energy market.