truenergy

November 22, 2022

Ofgem review finds all 17 energy suppliers have weaknesses with ‘vulnerable customer support’

All 17 energy suppliers need to do more to support “customers in a vulnerable situation” Ofgem has revealed as part of a Market Compliance Review.

17 energy suppliers found to have weaknesses in customer practices

September 27, 2022

The majority of UK energy suppliers have weaknesses in customer practices, says Ofgem

Ofgem has found that the majority of energy suppliers have minor, moderate or severe weaknesses in their current practices towards customers.

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