Utility Warehouse

November 22, 2022

Ofgem review finds all 17 energy suppliers have weaknesses with ‘vulnerable customer support’

All 17 energy suppliers need to do more to support “customers in a vulnerable situation” Ofgem has revealed as part of a Market Compliance Review.

Business and the energy crisis: have the measures gone far enough? Image: Pixabay NC.

November 12, 2021

Utility Warehouse to pay £1.5m into Ofgem’s voluntary redress fund for failing customers

Supplier Utility Warehouse is to pay £1.5 million into Ofgem’s voluntary redress fund after failing to consistently treat customers fairly.

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