customer balances

June 22, 2022

Ofgem’s approach to licensing allowed market that was vulnerable to large-scale shocks, finds NAO

Ofgem’s approach to licensing and monitoring increased the risk of supplier failures, a new report from the National Audit Office (NAO) has found.

Octopus Energy founder and CEO Greg Jackson. Image: Octopus Energy.

June 21, 2022

Octopus Energy criticises ‘crude ringfencing’ calls as it pushes for rigorous market reform

Octopus Energy has called for more rigorous market reforms to protect customer money without inflating bills.

The Vulnerability Commitment’s signatories include Octopus Energy

June 21, 2022

Ofgem moves to stop customer balances being used as ‘interest free company credit cards’

Ofgem has announced new plans to improve the financial health of energy suppliers in an effort to avoid company failures on the scale seen over the last year.

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