National Grid ESO has agreed to pay £1.5 million to Ofgem’s voluntary redress fund after it failed to provide unbiased and accurate seven-day ahead electricity demand forecasts in 2017.
Four suppliers are to pay refund customers, after Ofgem found they were overcharging customers with Restricted Meter Infrastructure.
Ofgem has fined SSE £2.06 million for failing to publish, in a timely manner, information about the availability of its generation capacity.
OVO Energy is to pay £1.2 million to Ofgem after SSE Energy Services failed to meet its 2019 smart meter targets.
Ofgem has fined InterGen £37 million for sending National Grid misleading signals to make what the regulator has described as a “substantial profit”.
OVO Energy has agreed to pay £8.9 million after Ofgem found IT problems resulted in the issuing of inaccurate information and the under and overcharging of consumers.
Npower has become the latest supplier to be hit with a fine by Ofgem over failures in its advanced meter roll out.