In a move that gives Utilita’s 800,000+ customers access to EDF’s range of low-carbon products, the utility has entered into an exclusive structured trading agreement with the UK energy giant.
At the start of the week, the Department for Business, Energy and Industrial Strategy (BEIS) “named and shamed” a number of energy companies that had the lowest voucher redemption rates for the Energy Bills Support Scheme (EBSS).
Pozitive Energy, SmartestEnergy, Utilita, British Gas and Yü Energy have all been appointed as Suppliers of Last Resort (SoLR) by Ofgem for the most recent energy suppliers to have shuttered.
Ofgem has warned that it could stop utility Utilita Energy from taking on new customers unless it installs 15,000 second generation smart meters by 31 July 2021.
Energy retailer Utilita has turned to AI-based “digital workers” to automate a number of tasks, resulting in more efficient processes and higher customer satisfaction.