At the start of the week, the Department for Business, Energy and Industrial Strategy (BEIS) “named and shamed” a number of energy companies that had the lowest voucher redemption rates for the Energy Bills Support Scheme (EBSS).
Business and Energy Secretary Grant Shapps has called on energy suppliers to stop force fitting prepayment meters with many doing “nowhere near enough” to support vulnerable customers.
New research published by Citizens Advice has found that 2022 saw 3.2 million people cut off from their energy supply due to being unable to top up their prepayment meter as the cost-of-living crisis continues to devastate UK households.
