‘Radical’ reform of the energy supply market is needed as future supply models face putting consumers at risk, Citizens Advice has warned.
SSE is to consult on more than 400 redundancies within its retail arm, citing increasing competition and spiralling costs.
Smart meter installation rates dropped in the final quarter of 2018, prompting concern from consumer watchdogs.
Large energy suppliers are ‘losing the battle’ against the 2020 deadline for the rollout of smart meters, and need to triple their efforts over the next two years, according to consumer group Which?.
The smart meter roll-out should be extended to 2023 to address a number of issues that have emerged for consumers, according to Citizens Advice.
Almost £9 million has been awarded to innovation projects across SMEs, schools and colleges seeking to use smart meter data to allow for greater control of energy use as part of the government’s industrial strategy.
EDF Energy has agreed to pay out £350,000 to a consumer fund to avoid enforcement action by Ofgem after the supplier failed to meet its smart meter targets in 2017.
Innovations to help vulnerable energy customers are at risk of sliding down supplier agendas as a result of the sheer pace of change elsewhere, a new report has warned.
Centrica has made a raft of proposals to both government and Ofgem in a bid to “level the playing field” in the energy market.