Trade association Energy UK, Citizens Advice, National Energy Action, MoneySavingExpert and Fair By Design have called on the government to publish their consultation on how to target support to vulnerable energy users this winter.
David Osmon, a former senior economist at Ofgem, has called on the UK government to reduce standing charges on prepayment meters (PPM) permanently by removing VAT from them.
Not-for-profit centre of excellence Energy Systems Catapult has partnered with Electricity North West and Impact Market Research to better identify low income and vulnerable (LIV) customers and tailor energy support.
Citizens Advice has called on the UK government to establish a social tariff by 2024 to support households struggling with energy bills over the next decade.
Energy regulator Ofgem has called on energy suppliers to use the pause in prepayment meter installations to consider whether any recent forced installations should be reversed.
Energy suppliers across the UK have agreed to stop forcing vulnerable households onto prepayment meters after energy security secretary Grant Shapps called for an investigation into the issue.
Co-op Energy has agreed to implement various energy efficiency measures after Ofgem found the company to have missed its Energy Company Obligation (ECO) with a shortfall of £35 million.
On Sunday (5 February) Grant Shapps called on Ofgem to “toughen up on energy suppliers” following reports of forced prepayment meter installations by British Gas.
According to analysis conducted by Octopus Energy, UK energy customers are being charged up to £254 extra annually for not using direct debit when paying energy bills. This is more than three times the cost of what it was in April 2021 when the figure stood at £84.
