domestic energy customers

February 23, 2024

Energy industry urges government not to ‘ignore’ sky-high energy prices

Ofgem today confirmed that the Q2 price cap will remain significantly higher than pre-crisis levels, causing the energy industry to urge the government not to "ignore" these sky-high prices "as the new normal".

January 24, 2024

No easy answers: CFP responds to Ofgem’s consultation into standing charges

The Committee on Fuel Poverty (CPF) have admitted there are "no easy answers" to address the implications of standing charges on UK households.

December 8, 2023

OVO DFS customers earn £463,000 in last month

OVO’s Power Move and Power Move Plus customers have collectively earned £463,000 in the past month for shifting their energy.

November 29, 2023

6.5 million face fuel poverty as households struggle in ‘vicious cycle’

National Energy Action (NEA) has revealed that 6.5 million UK households will be in fuel poverty when the price cap changes in January 2024.

British gas expands its service offerings to solar and battery energy. Image: British Gas.

November 14, 2023

British Gas boosts prepayment customer support to £20 million

British Gas has announced that it will extend its direct customer support scheme for prepayment meter customers to £20 million.

November 3, 2023

Mark McAllister announced as new Ofgem chair

Former oil and gas executive, Mark McAllister, has been confirmed as the new Ofgem chair as of 6 November.

October 23, 2023

Heat pumps now cheaper than gas boilers as government funding saves over 20GWh of domestic energy

Heat pumps are now cheaper to install than gas boilers as the Boiler Upgrade Scheme increase launches today (23 October).

October 18, 2023

Gas price inflation remains at 1.7% as UK households struggle

The Office for National Statistic revealed that UK gas price inflation remained at 1.7% last month as households prepare for a trying winter.

October 13, 2023

NEA calls for targeted support against ‘crushing’ energy debt

National Energy Action has called for the government to implement targeted support to stop energy debt "crushing" vulnerable households.

October 10, 2023

British Gas extends its half price electricity offer

British Gas has announced it will be extending its PeakSave scheme until 31 December.

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